Destar Infotech has been serving the requirements of Medical Equipment and Device Manufacturers and Distributors since 1999. We develop software for medical equipment & devices and provide integration with HIS (Hospital Information System) & LIS (Laboratory Information System).

Helping device manufacturers comply with USFDA & CE, 21 CFR Part 11 Consultancy and software development is one that every bio-medical equipment manufacturer will need so as to get FDA approval more easily.

We also provide Software to manage business processes of Medical Equipment & Device Companys, CRM, Service Management, Distribution Management & other processes.

We ensure quality systems that are fully documented and controlled. Helping companies for the production of standardized quality products and services with the aim of maximizing customer satisfaction. The end customer can therefore be confident that they will receive high quality products and related services from our Clients that consistently meet customer and regulatory requirements.


Service Management for Medical Equipments :
 
Full Traceability :
Every item of equipment recorded in our system is fully traceable, including detailed inventory, purchase, contract and service history audits.
 
Equipment :
Location, purchase information (manufacturer and supplier), contract information, service intervals, replacement periods, risk assessment score, comments, software, and manuals are held against each item of equipment. Customizable Inventory Fields may be created within user-defined sub-sections.
 
Job Management :
A call logger is utilized in the notification of faults, repairs, maintenance and servicing. Comprehensive job status recording, allows job tracking from first call to job completion and service history entry. Job priorities may be assigned manually or automatically.
 
Key features and benefits include :
Medical equipment maintenance management.
Asset verification - Medical Equipment Tracking.
Planned and breakdown maintenance, both historical and current for medical equipment.
User definable coding, descriptions, amounts and date fields.
Batch equipment commissioning.
Fully integrated stock control and order requisitioning.
Equipment loan library.
Resource scheduling and job prioritization using visual calendars.
Web based fault reporting/helpdesk.
Response time analysis.